Privacy Policy

Last updated: 28th Septemeber 2025

AlpsArt (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Who We Are

We are AlpsArt Ltd, a business based at:
Suite A, 82 James Carter Road, Mildenhall, IP28 7DE

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:
support@alpsart.co.uk

2. What Data We Collect

• Name
• Address
• Phone number
• Email address
• Payment information

3. How We Use Your Data

We process your personal data for the following purposes:

• To fulfil and deliver your orders
• To communicate with you about your purchase
• To send you future marketing emails, unless you choose to opt out
• To meet our legal and accounting obligations

Our lawful bases for processing your data are:

• Contract (to fulfil your order)
• Legal obligation (record keeping)
• Legitimate interests (marketing, unless you opt out)

4. Sharing Your Data

We share your personal data only where necessary, including with:

• Stripe – to securely process payments
• UPS – to deliver your orders

We do not sell your personal data to third parties.

5. How Long We Keep Your Data

We retain customer information for 6 years, in line with UK accounting and tax obligations. After this period, your personal data will be securely deleted.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of any inaccurate information
• Request deletion of your data (where legally possible)
• Object to or restrict certain processing (e.g. marketing)
• Withdraw consent (where applicable)

To exercise any of these rights, please contact us at support@alpsart.co.uk.

7. Marketing Preferences

You may receive marketing emails from us if you have made a purchase, unless you opt out. You can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

9. Complaints

If you are unhappy with how we handle your data, please contact us first. You also have the right to lodge a complaint with the UK’s supervisory authority:

Information Commissioner’s Office (ICO) – www.ico.org.uk